Date of Publication

2005

Document Type

Master's Thesis

Degree Name

Master of Science in Industrial Engineering

Subject Categories

Industrial Engineering

College

Gokongwei College of Engineering

Department/Unit

Industrial and Systems Engineering

Thesis Adviser

Bryan O. Gobaco

Defense Panel Chair

Dennis T. Beng Hui

Defense Panel Member

Jose Edgar S. Mutuc
Richard C. Li

Abstract/Summary

This study is primarily based on a single leg flight with multiple fare classes that allows cancellations, no shows and chance passengers with an assessment of the different booking policies, such as the non nested seat allocation, nested booking limit, and overbooking policy. he main objectives of the study are to identify and assess the distinguishing effects of the different booking policies, which include the non nested seat allocation approach, nested booking limit and overbooking policy, reviewed from the literature to revenue, and to ascertain how variations of customer behavior variables, identified as the inter-arrival time of the regular passengers, cancellation probabilities, no show probabilities and chance passengers arrival distribution, affect the revenue across the different booking policies. At the same time, the impact of the interaction of these policies and customer behavior variables to the revenue to be generated in the system will be determined.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG003892

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer optical disc ; 4 3/4 in.

Keywords

Simulation methods; Airlines--Management; Reservation systems; Service industries--Management; Airlines--Rates--Mathematical models

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