Examining the relationship of Electronic Customer Relationship Management and Customer Satisfaction in E-commerce in the Philippines

Author

Ana Paula D. Perez
Alyanna Nastasya Carmina C. Reyes
Margarita Camille C. Salud
Maria Martina M. Spakowski

Date of Publication

2012

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Science in Business Management

College

Ramon V. Del Rosario College of Business

Department/Unit

Business Management

Honor/Award

Awarded as best thesis, 2012

Abstract Format

html

Language

English

Format

Print

Accession Number

TU16711

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Recommended Citation

Perez, A. D., Reyes, A. C., Salud, M. C., & Spakowski, M. M. (2012). Examining the relationship of Electronic Customer Relationship Management and Customer Satisfaction in E-commerce in the Philippines. Retrieved from https://animorepository.dlsu.edu.ph/etd_honors/346