The relationship between total quality management and cleaner production on organizational performance: An empirical study in Taiwan electronics industry

Date of Publication

2007

Document Type

Dissertation

Degree Name

Doctor of Business Administration

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization

Thesis Adviser

Anthony Chiu

Defense Panel Chair

Felina C. Young

Defense Panel Member

Edgar S. Mutuc
Susan V. Zubiri

Abstract/Summary

This paper provides a discussion of the relationship between total quality management and cleaner production implementation and influence on organizational performance. The model of this study is constructed on the basis of established theory building approaches and on well known criteria for evaluation of theoretical contribution. This research uses survey data to test hypothesis derived from the model to report the result of an empirical analysis carried out for the Taiwan electronic manufacturing industry. Cleaner production is identified to have synergetic impact on the basis of their management orientation towards organizational performance. The causal analysis shows that total quality management practices and cleaner production implementation influence the degree of organizational performance. The relevant effects emerge as a result of the synergetic impact on organizational performance. Similarly, the dimensions of total quality management and cleaner production implementation have positive and direct effect on organizational performance. The model can be used by practitioners to assess their level of total quality management and cleaner production implementation success, depending on measurement of organizational performance.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG005744

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer optical disc ; 4 3/4 in.

Keywords

Total quality management; Organizational effectiveness--Measurement; Performance--Measurement; Performance standards; Electronic industries--Taiwan

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