Efficiency and effectiveness of multitasking in corporate and manufacturing work setting

Date of Publication

2011

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Arts Major in Psychology

College

College of Liberal Arts

Department/Unit

Psychology

Thesis Adviser

Ma. Angeles G. Lapena

Defense Panel Member

May Ann Garo Santiago

Abstract/Summary

Performance effectiveness and efficiency of multitasking in corporate and manufacturing employees has been examined in this study. Multitasking was analyzed on how it influences work efficiency and performance effectiveness of the employees in their respective setting. These two factors will be tested through the use of Time Use Efficiency Scale (TUES) which was inserted with three-item indicator to identify multitasking and Performance Rating Scale. Both scales that was used in the study was translated into Filipino language in order to maximize understanding and increases accuracy of data. Expected result of the study is that multitasking decreases efficiency and performance effectiveness of an individual in a workplace. Both scales were administered to 60 participants in each setting and were analyzed through the use of correlation. The TUES scale was administered to the participants themselves, while the performance rating scale was administered to their manager or supervisor in rating the participants' performance effectiveness. Through analyzing these correlations among factors, researchers have found out that for both workplace setting effectiveness and multitasking has a positive correlation with one another, efficiency and multitasking has a negative correlation with one another, and efficiency and effectiveness has no correlation with one another.

Abstract Format

html

Language

English

Format

Print

Accession Number

TU15736

Shelf Location

Archives, The Learning Commons, 12F, Henry Sy Sr. Hall

Physical Description

75 leaves ; 28 cm.

Keywords

Labor productivity; Performance standards; Quality of work life; Service industries workers

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