Manpower scheduling for a call center under an uneven service demand and multiple planning horizons with predetermined service level requirement
Date of Publication
2003
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Science in Industrial Engineering
College
Gokongwei College of Engineering
Department/Unit
Industrial and Systems Engineering
Abstract Format
html
Language
English
Format
Accession Number
TU11776
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
190 leaves
Recommended Citation
Franco, L. (2003). Manpower scheduling for a call center under an uneven service demand and multiple planning horizons with predetermined service level requirement. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/1915
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