Working students in selected Metro Manila fast food chains: Managers' assessment of their performance
Date of Publication
2002
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Arts Major in Behavioral Sciences
College
College of Liberal Arts
Department/Unit
Behavioral Sciences
Abstract/Summary
The study focused on the managers' assessment of the performance of different fast food chains' student employees. The objective of the study was to find out how managers assess the performance of their working students, the profile of the working students, the factors that affect the performance of the working employees, and the strategies the management considered in order to manage the hindering factors of performance. Data were gathered from primary sources-through in-depth interviews-conducted with twelve managers of different branches of Jollibee and McDonald's, six from each company. Data were analyzed through comparing with the past literature and the frequency of which the answers were mentioned. Results showed that the managers believed that their employees were honest and punctual, were working harmoniously, and were competent. Moreover, the study found that the reasons of the student employees encompass economic and personal factors. Also, the respondents cited that attendance, honesty, conflict, and competence greatly affect performance. The researchers were able to confirm that having students as employees was beneficial to the companies and the students alike. Recommendations for future research and managers were also added.
Abstract Format
html
Language
English
Format
Accession Number
TU10909
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
95 leaves
Recommended Citation
Blaseo, M. Y., Clemente, R. T., & Corpuz, W. M. (2002). Working students in selected Metro Manila fast food chains: Managers' assessment of their performance. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/17207