The primary effects of implementing total quality management on the service, working environment, and profitability of trust department's in the Philippines

Date of Publication

1997

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Science in Commerce Major in Management of Financial Institutions

College

Ramon V. Del Rosario College of Business

Department/Unit

Financial Management

Abstract Format

html

Language

English

Format

Print

Accession Number

TU08738

Shelf Location

Archives, The Learning Commons, 12F, Henry Sy Sr. Hall

Physical Description

54 numb. leaves

Keywords

Management--Employee participation; Work environment; Service industries--Management; Trust companies; Industrial management

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