Two-server model: A check on queue explosion in PAL common check-in section
Date of Publication
1986
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Science in Applied Mathematics
College
College of Science
Department/Unit
Mathematics and Statistics
Abstract/Summary
This study determines the effectivity of the queueing system of the PAL common check-in section at the Manila International Airport. The arrival of passangers and service processes were observed for one whole week. With the arrival and service time distributions constructed, these were subjected to the Chi-square test to determine if the said distributions were exponential but the result was negative. In addition, the mean arrival rate is greater than the mean service rate resulting to queue explosion. With these conditions of the system, a two-server model was simulated. One server uses a computer with the same service rate as that which was observed in PAL while the other does not but have varying service rates. A model with the second server having three halves the service time as that of the first server is found to be the best system with the optimum cost involved.
Abstract Format
html
Language
English
Format
Accession Number
TU05761
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
119 leaves
Keywords
Queuing theory; Mathematical models; Philippine Airlines
Recommended Citation
Amacio, L. T., & Bandong, M. O. (1986). Two-server model: A check on queue explosion in PAL common check-in section. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/15995
