An analysis of a queueing situation in a post office using queueing theory and simulation
Date of Publication
1989
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Science in Applied Mathematics
College
College of Science
Department/Unit
Mathematics and Statistics
Abstract/Summary
Confronted by the problem of long waiting times and overcrowded waiting areas during Christmas season, the researchers determine the waiting times and other indices to measure the efficiency of the queueing system of a post office. After the different mean service times were determined, the researchers recommend either to decrease the mean service time further or to increase the number of servers. Another recommendation is to reschedule the opening and closing time of windows.
Abstract Format
html
Language
English
Format
Accession Number
TU05683
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
70 leaves
Keywords
Queuing theory; Postal service; Simulation methods; Post-office
Recommended Citation
Lim, J. S., & Magbanua, D. M. (1989). An analysis of a queueing situation in a post office using queueing theory and simulation. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/15937
