A qualitative study on the work-life balance of solo mother night-shift employees in the business process outsourcing industry

Date of Publication

2014

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Arts Major in Psychology

Subject Categories

Psychology

College

College of Liberal Arts

Department/Unit

Psychology

Defense Panel Member

Reynaldo Canlas

Abstract/Summary

The Business, Process Outsourcing (BPO) industry is thriving in the Philippines, yet many Filipinos struggle to work in BPO companies especially those who are working the night shift. This research study used phenomenological analysis on the work-life balance of solo mothers who work the night shift in the BPO industry. The researchers aimed to understand the lived experiences of these solo mothers. The seven participants ranged 18-35 years old and have a child who is 10 years old or below. Data was collected using semi-structured interviews. Results have shown that the common themes among the participants are Conflicting Work and Life Roles, Struggles at Work, Compensation for Work, Sacrifice, Preparation of the Child's Future, Prioritizing the Child, and Financially Independent. Theories such as work-life conflict and conflict theory were included in the discussion and was associated with the results.

Abstract Format

html

Language

English

Format

Print

Accession Number

TU18413

Shelf Location

Archives, The Learning Commons, 12F, Henry Sy Sr. Hall

Physical Description

xi, 103 leaves ; 28 cm.

Keywords

work-life balance; Work and family; Self-actualization (Psychology)

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