A systems study on the Information flow of Meralco Services Company
Date of Publication
2012
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Science in Industrial Management Engineering Minor in Information Technology
Subject Categories
Industrial Engineering
College
Gokongwei College of Engineering
Department/Unit
Industrial and Systems Engineering
Thesis Adviser
Ronaldo Polancos
Defense Panel Member
Dennis Beng Hui
Abstract/Summary
Meralco Services Company (MSERV) was established in June 2000 to provide project based services designed to improve overall energy efficiency of its Customer through their three major services which are Electrical Contractor, Energy Service Provider and Technical Consultant. For the Year 2012 MSERV catered 720 projects overall.
The coverage of the systems study is the business process model of MSERV that consists of 5 major process which are: 1)Creation of Project Proposal 2) Process of Purchase requisition 3) Process of Purchase Order 4) Service Implementation and 5) Billing Process.
The in-depth analysis on the present system revealed that MSERV currently has a problem with the number of over budget completed projects for the year 2012 incurring a net loss of Php 1.9 million. Breaking the completed projects into categories 29/44 Energy Efficiency and 16/66 of Facilities Management are over budget.
Further analysis of the problem lead to the following root cause: 1) No Standard Walkthrough Audit 2) Lack of Project Documentation and 3) Customers Delay the Project Implementation.
Alternatives where created in order to address the root causes and they are 1) Creating Standard Templates for Project Proposal Creation and 2) Integration of Speedbase Professional Software which serve as a centralized system. The implementation of the solution would reduce the total cost by 34%.
Abstract Format
html
Language
English
Format
Accession Number
TU18833
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
178 leaves : illustrations (some colored) ; 28 cm.
Keywords
Electronic data processing; Information resources management
Recommended Citation
Hernandez, J., Kapawan, C., & Manguiat, S. (2012). A systems study on the Information flow of Meralco Services Company. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/11153
