Title

Addressing low trust as the underlying Issue to workplace gossip

Date of Publication

2014

Document Type

Master's Thesis

Degree Name

Master of Business Administration

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation Dept

Thesis Adviser

Benito L. Teehankee

Defense Panel Chair

Rachel Quero

Defense Panel Member

Jaime Cempron
Divina Edralin

Abstract/Summary

This action research is focused on addressing low trust in teams as the underlying issue to gossip in the workplace. Through collaborative reflection and confrontive inquiry, the action researcher identified low trust as the underlying issue that needs to be addressed in order to prevent the negative impact of gossip on work relationships and productivity in the Product Management Group (PMG) of Astellas Pharma Philippines, Inc., the Philippine subsidiary of a global research-driven manufacturer of ethical drugs. The results of the action researchers collaborative inquiry suggested that a teambuilding intervention should be done so that the members of the department may explore one anothers trustworthiness and develop high trust for each other. This proposal was presented to and was agreed upon by the management.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG005702

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer disc ; 4 3/4 in.

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