Title

Modelling the dynamics of customer information feedback and service delivery in high contact service system

Date of Publication

2012

Document Type

Master's Thesis

Degree Name

Master of Science in Industrial Engineering

College

Gokongwei College of Engineering

Department/Unit

Industrial Engineering

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG005120

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

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