Date of Publication

2009

Document Type

Master's Thesis

Degree Name

Master of Science in Information Technology

College

College of Computer Studies

Department/Unit

Information Technology

Thesis Adviser

Marivic S. Tangkeko

Defense Panel Chair

Oliver A. Malabanan

Defense Panel Member

Gregory G. Cu

Abstract/Summary

Shared Services is a business approach that is being widely incorporated during this period of time. It has been implemented in an enterprise level and majority of the model and studies are base on an enterprise level implementation. This includes the model and study for infrastructure development for a company. Touch Solutions, Inc., a SME (small to medium enterprises) has engaged in shared services. The company's venture out for this kind of initiative affected the infrastructure. There is a need to redefine the infrastructure to ensure measurement and cost distribution to the companies that shares TSI infrastructure. The aim is to define an infrastructure model for TSI that accommodates Shared Services. The proponents ventured in researching application Approach Model to ensure that Infrastructure services are service oriented and that the support facility of such model is applicable.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG004683

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

108 leaves ; 28 cm.

Keywords

Shared services (Management); Infrastructure; Small and Medium Enterprises; Touch Solutions, Inc,

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