School managers effectiveness: A function of personal-school factors, stress and conflict handling styles

Date of Publication


Document Type


Degree Name

Doctor of Education Major in Educational Management

Subject Categories

Educational Administration and Supervision | Educational Leadership


Br. Andrew Gonzalez FSC College of Education


Educational Leadership and Management

Thesis Adviser

Belen De Jesus

Defense Panel Chair

Carmelita I. Quebengco

Defense Panel Member

Estrellita V. Gruenberg
Salud P. Evangelista
Roberto T. Borromeo


The main problem of this study is to determine the relationship between administrative effectiveness and demographic determinants of personal factors, school factors, sources of stress and conflict handling styles of and among St. Paul of Chartres School religious school administrator. Moreover, the study identified possible predictors of administrative effectiveness.The study utilized the descriptive correlational survey to investigate the relationship between administrative managerial effectiveness and demographic -- school factors, sources of stress and conflict handling styles of the Congregation of the St. Paul of Chartres religious school administrator. Three sets of questionnaires were used. These are the JOCQ (Gray, 1984), the Thomas-Kilman Conflict Mode Instrument (TKCMI, 1977), and the Organizational Performance Scales (OPS, Sutaria, 1971).The conclusions made in the light of findings are:1. Stress felt by the SPC religious school administrators stem mainly from factors related to the performance of their job as administrators.2. It was surmised that age, length of service and educational qualification have some bearing on the SPC school administrators effectiveness. The religious orientation of the sister administrators show pronounced influence on their conflict handling styles.

3. The SPC school administrators were effective administrators particularly in the areas of innovation, control, feedback and output, however they need improvement in the dimensions of communication, decision-making, goal setting and interaction influence.4. Generally, it was retention of SPC school administrators in the same administrative position for a long period of time that contributes to ineffectiveness as educational manager.5. The old adage one cannot serve two masters at the same time seem to hold true among the SPC religious school administrators. Those administrators with split authority were significantly more effective than those who have to function both as a school administrator and as superior of the religious community, except for a few exceptional cases.

Abstract Format






Accession Number


Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

[206] leaves, 28 cm. ; computer print-out


School administrators; Stress (Psychology); Conflict management

This document is currently not available here.