Date of Publication


Document Type


Degree Name

Doctor of Philosophy in Counseling Psychology

Subject Categories

Counseling Psychology


Br. Andrew Gonzalez FSC College of Education


Counseling and Educational Psychology

Thesis Adviser

Jose Alberto Reyes

Defense Panel Chair

Imelda V. Villar

Defense Panel Member

John Addy S Garcia
Ma. Alicia Bustos-Orosa
Alicia Estrellado
Leo J. Capeding


The present study extends the knowledge of burnout syndrome among Indian nurses working in private hospitals. Mixed methods research, in particular, sequential exploratory design was employed to explore their burnout experiences. Phase I of the study used consensual qualitative research methods to analyze data from a purposive sample of 16 burnout nursing staff (single, n = 10 married, n = 6), working in 4 units of the hospitals intensive (n = 4), emergency (n = 4), coronary (n = 4) and general medical (n = 4) respectively. Nurses disclosed their burnout experiences, and 13 domains were identified, including concept of burnout, manifestations of burnout experiences, influencing stressors, resources that prevent and the coping strategies used in managing these stressors in the given situation. Findings suggest that nurses are emotionally exhausted with multiple role pressures that caused depletion of energy resulting in frustration and tension. Duty-related external and internal stressors impact nurses service as well as their interpersonal relationships. Finally, inadequate coping strategies caused nurses to feel futile and decide to quit the profession. Understanding the impact of emotional exhaustion on futility in nurses led to the development of intervention for burnout syndrome among nurses in Phase II. The psycho-educational program was tested for its effectiveness using a wait-list control group design. The evaluation of the program resulted in an 85% reduction in the burnout levels in the treatment group as measured by the MBI-HSS and SWB when compared with control group the reduction levels of burnout was only 15%. In conclusion, using such a sequential mixed methods approach to data analysis has the potential to shed light on the in-depth experiences among health professionals. Implications for research and practice are discussed.

Abstract Format






Electronic File Format


Accession Number


Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer optical disc. ; 4 3/4 in.


Burn out (Psychology); Indian nurses—Women

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